Last Updated: May 21, 2026
At Pak Organic, customer satisfaction is important to us. Please read our Refund Policy carefully before making a purchase.
Customers may request a return or refund within 15 days of receiving their order.
To be eligible for a return, the product must:
Once we receive your returned product, our team will carefully examine and inspect the item and its packaging.
Refunds will only be approved if:
We reserve the right to deny refunds if the returned item does not meet our return conditions.
If your return is approved after inspection, your refund will be processed within 15 business days.
Refunds will be issued to the original payment method used during purchase.
Depending on your payment provider or bank, it may take additional time for the refunded amount to appear in your account.
The following items may not be eligible for refunds:
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos of the product and packaging.
We will review the issue and provide a replacement, store credit, or refund where applicable.
Customers may be responsible for return shipping costs unless the return is due to:
We recommend using a trackable shipping service when returning products.
For refund or return requests, please contact us:
Pak Organic
Email: info@pakorganic.com.pk
Phone: +974 XXXX XXXX
